Car accidents and breakdowns are an unfortunate reality, but when your vehicle needs service, a quality auto repair shop will make the process as painless as possible. Our partners at ConsumerAffairs researched the best auto repair in Lansing to help you find expert service for low prices.
Your options for car service in Lansing will change whether you need mechanical repairs, collision repair or scheduled maintenance. Individual garages may handle multiple kinds of auto service in Lansing, but it’s important to pick a shop that has relevant experience. If you’re unsure what your car needs, find a trustworthy shop to diagnose the problem before committing to any more significant work.
Auto repair shops and body shops can be found all over Lansing and the tri-county area. This surplus of options will help if you’re willing to do some research. When evaluating auto service shops, there are several questions to ask before choosing:
What types of repairs does the shop perform? What can’t they do?
Will the shop honor any warranties you have?
Will the shop work with your insurance? (if applicable)
How quickly can the shop perform the repair?
Does the facility use original equipment manufacturer or aftermarket parts?
Does the shop use high-quality paint for collision repair?
What warranties does the garage provide on its work?
Is the shop secure? Is your car insured against fire or theft at the shop?
While not legally required, mechanics in Lansing should also have certificates from the National Institute for Automotive Service Excellence. ASE-certified technicians must pass tests and have ongoing work experience to maintain their credentials.
How to save money on auto repair in Lansing
Most insurance providers will require that you obtain multiple quotes for the work, but this is a good practice even if your insurance isn’t demanding it. Be prepared to set appointments and schedule your estimate ahead of time. All estimates should be in writing with details about exactly what you’re buying. With a handful of estimates, you can compare the shops you’re considering and make a decision.
It’s critical to consider all of the factors important to you beyond the cost, including the quality of your repair or maintenance. Unlike maintenance, needing a repair is not typically a decision that you much time to prepare for, but it is still crucial to find an auto repair shop in Lansing that offers a fair price for quality service.
Randall Automotive Center
Local to Lansing and family-owned, Randall Automotive has been operating for nearly 25 years. Randall Automotive backs the products they use and provides a full range of repair services. Lansing reviewers love that Craig and his team go the extra mile for their customers to make them feel appreciated and secure.
Auto-Lab Complete Car Care Center
Auto-Lab Complete Car Care Center of Lansing offers a full spectrum of auto repair services. All work performed by certified Auto-Lab technicians has a 12-month / 12,000-mile warranty honored by locations across the country. Lansing reviewers appreciate the quality of service and ease of booking an appointment, but some felt they overpayed for parts and services.
Sears Auto Center
Sears has been a trusted name in auto repair for generations, and the Lansing location has been keeping cars on the road for decades. Sears offers quality parts, tires and most services on a large variety of vehicles. However, Lansing reviewers reported that customer service appears to be lacking and that technicians often made mistakes.